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Customer Reviews.

sales

5

The car was ready ahead of the estimated time, all paperwork was completed before hand so i just needed to turn up and collect my car which was all ready for me.

07 April 2021

service

5

Great service frommYork. Has been for nearly 10 years.

06 April 2021

sales

5

Under the circumstances, Becky tried to make it as exciting as she could; very difficult through a mask or on the phone.

05 April 2021

service

5

I was completely satisfied.

05 April 2021

sales

5

given the current restrictions I think the service was fantastic even outside the garage I felt welcome. The hadnover was also very efficent

05 April 2021

service

5

Efficient

03 April 2021

sales

5

Simple easy no hassle

02 April 2021

service

5

Prompt efficient and very friendly service

02 April 2021

sales

5

Good customer care

02 April 2021

sales

5

The service was really good very helpful

01 April 2021

sales

5

I received constant updates from Rebecca on the process of my order .a credit to your company

30 March 2021

sales

5

Went out of their way to find the right spec car.

29 March 2021

service

4

As above The video directly from the engineer was useful and professional

28 March 2021

service

4

MOT varied out and issues looked at that I was worried about. Clearing up an issues that I had with the car. Making sure that I was happy with the outcome.

28 March 2021

service

5

Everything waiting for me on arrival, and efficient and helpful communication with me on discovery of a problem that needed resolving.

27 March 2021

service

5

Helpful staff, work completed on time etc

26 March 2021

service

5

Job done efficiently and on time And kept informed throughout

23 March 2021

service

5

Good reception

22 March 2021

sales

5

The car was ready and all organised for collection including a full run through

22 March 2021

service

5

Friendly and even though we are a dealer too still treat like customers I think it was hannah that dealt with us and If so well done

22 March 2021

service

5

see above

21 March 2021

sales

5

Given the present circumstances the Mini team did a good job

16 March 2021

service

5

Liked being contacted by Virtu to arrange the service and discuss optional extras. Absolutely delighted to have the car returned clean on the outside and inside, especially after two young grandchildren had left their marks!

15 March 2021

sales

5

When purchasing the car, there was no pressure and they provided many options that would suit my particular needs. They gave regular updates on my the car due to the slower production, and put my mind at ease during the process.

15 March 2021

service

5

Jobs done on time and to expected high standards.

14 March 2021

service

5

Comprehensive checklist. Video is a great idea.

10 March 2021

sales

5

Stacey s a brilliant sales girl.... genuine with it all. Not just doing the salesperson act.

09 March 2021

service

5

on time job

09 March 2021

service

5

Easy to book

08 March 2021

sales

4

Friendly and helpful. Not forceful or verb eating. Relaxed and chatty.

07 March 2021

service

5

A good service

04 March 2021

service

4

Everything completed promptly.

03 March 2021

service

5

Fixed the issue

27 February 2021

service

5

Very video helpful

27 February 2021

service

4

Trouble free

27 February 2021

service

5

Very good especially the Video .

24 February 2021

service

5

Did what they said they would do, when they said they would do it

23 February 2021

service

5

The garage gave me updates on the progress of my car repair.It was a professional service.

23 February 2021

service

4

Quick. Good communication. Nice video

19 February 2021

service

4

Just would be nice to call York direct and not have to go to a central service first. We like the relationship with York.

15 February 2021

service

5

On arrival it was explained to me what would be done with my car, I was sent a video of the examination of it and told what needed doing. It was ready within a few hours and the whole process was excellent, including the provision of a courtesy car.

15 February 2021

service

4

Wasn't showing I had booked in the day before but they still did a good job

15 February 2021

service

5

Lucy was super-helpful and made the experience very easy! The car was ready to collect as agreed and there was no wasting time during handover.

15 February 2021

service

5

Thorough service, and kept well informed.

11 February 2021

sales

5

Good communications and more importantly good listening when delivery of the car was delayed

09 February 2021

service

4

No hassle and very obliging. Easy to do business with.

09 February 2021

service

4

I have no complaints or comments to offer

08 February 2021

service

4

The service was done in a timely and helpful manner. I had assumed their be a full valeting included

07 February 2021

service

5

Again no problems and well organised and lovely staff.

02 February 2021

service

5

They gave me clear information about the issues with my car