fast and finished onset time

The staff were friendly. The info I received on the fault was useful.

Kept fully informed at all points will definitely recommend and probably return in future, definitely if stay with Mini brand.

Everything went smoothly

From the initial phone call right through to the service and valet I was very impressed.

The team do a fantastic job.

Car ordered in May, did not take delivery till mid September, kept informed as to how things were progressing. Even upped the offer on my trade in.

Sales staff very knowledgeable, personable, friendly and efficient. Staff obviously have a good knowledge of the product.

Everything was done as discussed, all fine.

From booking in to collection perfect service

Easy to book car in for a service, work which was going to be carried out explained well

Excellent service and very professional

Staff excellent

delivery and return is great

Everything explained in detail, good valuation on my existing car and fair offer on my new vehicle.

Emma was fantastic

Professional. Friendly. On time. Flexible when I had to rearrange due to medical emergency.

Serviced and back to me in time expected. Clean vehicle on return.

WORK COMPLETED AHEAD OF TIME

did what you said you would do

Very helpful staff, MOT finished on time and promised phone call to say it was ready happened.

No problems experienced.

The service and MOT were uneventful, and the car was ready on time.

First class customer service from Mini York.

As always good service and great communication

Again fabulous service even a wee video of part of the service, shows the company want to include you in what's going on during your service

SIMPLY THAT BECKY MADE THE WHOLE PROCESS EASY FOR US, SHE KEPT US INFORMED AT EVERY STAGE.

Can't find fault with anything.

Stacey was first class

They sorted the problem and caught a few others before they became bigger problems

Everything is just as I wanted it, perfect

I always feel my MINI is in safe hands.

All the staff were friendly and helpful

Very smooth purchase from ordering to the handover of the car

Very friendly , helpful and informative, honest advice given throughout . Smooth process , kept us in the loop at all times . No pressure .

Efficient and knowledgable

Booking was handled well and explained in detail including an estimated cost. On the day everything was well organised and good contact was made. Great customer service

Consistency of high end service

Again, really great service. There was a delaying with the delivery but this was not minis fault and they were able to then rush through the car just in time for my holiday. Great service.