Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01904 376 837

Customer Reviews.

service

5

Excellent customer service.

23 May 2022

service

5

Service department was amazing. Friendly, helpful and caring. After a horrendous experience with another Mini dealership, my faith is restored and it's really thanks to the staff on the front desk. A real credit to Mini York. Fantastic.

22 May 2022

service

5

From start to finish the experience was professional and I felt valued as a customer.

18 May 2022

sales

5

The experience was great very easy to talk to staff felt at ease at all times when we picked the car up it was again a great experience

18 May 2022

service

5

Always receive a brilliant friendly service. Clear process and visits. Always on time. Thank you to Emma.

17 May 2022

sales

5

Our experience this time around was the best from all. Becky was exceeding our expectations.

16 May 2022

service

5

Liked the video summary, and the minor things that were needed were done without fuss.

14 May 2022

sales

5

Everything was dealt with very quickly, smoothly and in a friendly manner from initial car spec options and quotes right through to completion and collection of my new mini. Couldn't be happier.

12 May 2022

sales

5

Stacey Booth (sales) was exceptionally efficient from start to finish. Regular updates given as to progress of the order and expected delivery date. Always professional & really easy to deal with. A pleasure to buy a car from Stacey!

11 May 2022

sales

4

It was a very straight forward and pleasurable experience!

10 May 2022

service

5

Great service polite and friendly

09 May 2022

sales

5

I was very impressed with service I received it was friendly professional and helpful.

08 May 2022

sales

5

Could not fault the overall service before and during the handover from the sales and finance team particularly from.Stacey Booth at Mini York Nice touches at the handover including gift of flowers

07 May 2022

service

5

Staff excellent- work completed promptly and appreciated complimentary cleaning of car.

06 May 2022

sales

5

The team Took there time with us

05 May 2022

service

5

Efficient booking system , kept me informed .

05 May 2022

service

5

I had work needed as result of the MOT but it was explained to me really clearly what and why and I was able to get it done the same day

04 May 2022

service

5

Always very helpful staff

02 May 2022

sales

5

Rebecca was great.

02 May 2022

sales

5

Ben the young sales assistant was very polite and interested in any question's we put to him and made the whole process very enjoyable. Although we had too wait a few months for our car he always kept us posted on the progress.

30 April 2022

service

5

Completely satisfied that includes the Valeting side of the operation.

28 April 2022

service

5

They were quick and efficient

27 April 2022

sales

5

Staff was very nice and helpful

24 April 2022

service

5

great service

23 April 2022

service

5

Excellent staff

21 April 2022

service

5

Good communication before and during the service Great check in experience

19 April 2022

service

4

Lovely service advisor on booking in. Clear video review under car and engineer left car clean But error on booking in prevents a score of 5

18 April 2022

service

5

Service done on time, car nice and clean after, great friendly service at desk

16 April 2022

service

5

Mini York made this a very easy process and were accommodating and friendly throughout.

15 April 2022

service

5

The staff at Vertu York are very polite, friendly and professional. I trust them completely. The whole experience was excellent

15 April 2022

service

5

They dod what they said they would at the time they said.

08 April 2022

sales

5

It was a very good experience from beginning to end. Staff had an excellent knowledge of their product and were able to help me to choose the right Mini for me.

05 April 2022

service

5

Excellent service

04 April 2022

service

5

Great service

01 April 2022

service

5

Faultless care

01 April 2022

service

5

Great service and communication, made everything easy.

29 March 2022

sales

5

Very easy purchase, warm wlecome.

28 March 2022

service

5

Excellent friendly experience

28 March 2022

service

4

Efficient service just received.

28 March 2022

sales

5

The staff were exceptionally helpful and friendly and made the whole experience stress free and when I picked my car up I was made to feel very special as it was my birthday.

24 March 2022

service

5

My Mini was serviced, MOT'd and given some extra treatments at York. It was carried out professionally and in good time. Staff were friendly and especially helpful in answering our questions. The video was great too!

23 March 2022

service

5

Efficient from initial booking onwards

21 March 2022

service

5

Treated well, easy process, friendly staff.

21 March 2022

service

5

Efficient quick and professional

21 March 2022

sales

5

Amazing customer service! As a traditional non-mini customer I purchased and was really impressed with the salesman's knowledge and his ability to talk to me like I was a partner in the deal

20 March 2022

service

5

All the staff were so accommodating and friendly. I worked from a waiting area and had to bring my puppy along. I was able to have a hot chocolate and there was water and biscuit for my pup as well as a lot of attention. The wait time was accurate

19 March 2022

sales

5

The service could not be faulted, the sales and finance team were lovely, friendly and could not have done more

19 March 2022

sales

5

The handover process was lovely. Everything done within the timescales quoted and the personal touch of having the black dust sheet to pull of the car was just amazing.

15 March 2022

service

5

Everything was carried out as stated to the correct timescale.

12 March 2022

service

5

The Team at York are great, they are the only Mini Dealer I would use