Excellent customer service.

Service department was amazing. Friendly, helpful and caring. After a horrendous experience with another Mini dealership, my faith is restored and it's really thanks to the staff on the front desk. A real credit to Mini York. Fantastic.

From start to finish the experience was professional and I felt valued as a customer.

The experience was great very easy to talk to staff felt at ease at all times when we picked the car up it was again a great experience

Always receive a brilliant friendly service. Clear process and visits. Always on time. Thank you to Emma.

Our experience this time around was the best from all. Becky was exceeding our expectations.

Liked the video summary, and the minor things that were needed were done without fuss.

Everything was dealt with very quickly, smoothly and in a friendly manner from initial car spec options and quotes right through to completion and collection of my new mini. Couldn't be happier.

Stacey Booth (sales) was exceptionally efficient from start to finish. Regular updates given as to progress of the order and expected delivery date. Always professional & really easy to deal with. A pleasure to buy a car from Stacey!

It was a very straight forward and pleasurable experience!

Great service polite and friendly

I was very impressed with service I received it was friendly professional and helpful.

Could not fault the overall service before and during the handover from the sales and finance team particularly from.Stacey Booth at Mini York Nice touches at the handover including gift of flowers

Staff excellent- work completed promptly and appreciated complimentary cleaning of car.

The team Took there time with us

Efficient booking system , kept me informed .

I had work needed as result of the MOT but it was explained to me really clearly what and why and I was able to get it done the same day

Always very helpful staff

Rebecca was great.

Ben the young sales assistant was very polite and interested in any question's we put to him and made the whole process very enjoyable. Although we had too wait a few months for our car he always kept us posted on the progress.

Completely satisfied that includes the Valeting side of the operation.

They were quick and efficient

Staff was very nice and helpful

great service

Excellent staff

Good communication before and during the service Great check in experience

Lovely service advisor on booking in. Clear video review under car and engineer left car clean But error on booking in prevents a score of 5

Service done on time, car nice and clean after, great friendly service at desk

Mini York made this a very easy process and were accommodating and friendly throughout.

The staff at Vertu York are very polite, friendly and professional. I trust them completely. The whole experience was excellent

They dod what they said they would at the time they said.

It was a very good experience from beginning to end. Staff had an excellent knowledge of their product and were able to help me to choose the right Mini for me.

Excellent service

Great service

Faultless care

Great service and communication, made everything easy.

Very easy purchase, warm wlecome.

Excellent friendly experience

Efficient service just received.

The staff were exceptionally helpful and friendly and made the whole experience stress free and when I picked my car up I was made to feel very special as it was my birthday.

My Mini was serviced, MOT'd and given some extra treatments at York. It was carried out professionally and in good time. Staff were friendly and especially helpful in answering our questions. The video was great too!

Efficient from initial booking onwards

Treated well, easy process, friendly staff.

Efficient quick and professional

Amazing customer service! As a traditional non-mini customer I purchased and was really impressed with the salesman's knowledge and his ability to talk to me like I was a partner in the deal

All the staff were so accommodating and friendly. I worked from a waiting area and had to bring my puppy along. I was able to have a hot chocolate and there was water and biscuit for my pup as well as a lot of attention. The wait time was accurate

The service could not be faulted, the sales and finance team were lovely, friendly and could not have done more

The handover process was lovely. Everything done within the timescales quoted and the personal touch of having the black dust sheet to pull of the car was just amazing.

Everything was carried out as stated to the correct timescale.

The Team at York are great, they are the only Mini Dealer I would use