OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
204 ratings and 144 comments received in the last 90 days.
03 January 2026
Everything was organised ready for our appointment and Becky set the car up with us and explained that she'd be in touch to check in with us in a few days time.
02 January 2026
Excellent service from start to finish. Stacy Booth at York was great, not pushy at all just friendly, efficient, patient and informative throughout, many thanks ??
30 December 2025
Very easy and fast
27 December 2025
Felt very comfortable with sales, so helpful, and put at ease through the sales process
27 December 2025
The sales staff were very helpful and nothing was to much bother.
24 December 2025
As expected
17 December 2025
All happened exactly when we told it would and again staff very helpful and friendly
16 December 2025
Becky at York Mini couldn't have been more helpful. She made the process easy and enjoyable.
16 December 2025
From the very first test drive, the whole process was smooth.
14 January 2026
Great service from service desk
14 January 2026
Friendly service, good video review and happy with results
14 January 2026
A little late in contacting me after the job was completed. Not that it mattered. But other than the a job well done. I found reception was polite helpful. All in all a big improvement on a previous visit. Thank you all.
14 January 2026
The staff were friendly, very approachable and professional. They were happy to answer my questions and advise me on various issues.
14 January 2026
Efficient and polite
13 January 2026
Well looked after by Sarah on arrival and departure. Service department efficient and kept me informed.
13 January 2026
Excellent communication, always give a lovely friendly service from people I trust.
13 January 2026
Looked at the problem and fix it
11 January 2026
On the whole everything was sorted out really efficiently. We just had a problem initially with the wait time, but it was sorted out after a couple of phone calls.
11 January 2026
I would just like to share and send an enormous thank you to the team especially to Sarah who went above and beyond to help.
FIND Vertu York.
Address
- Clifton Moor Gate, Clifton Moor, York, YO30 4WR
Opening Hours
- Mon–Fri:09:00 - 18:30
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01904 376 837
York as well as surrounding areas including Scarborough, Bridlington, Selby and Driffield
Address
- Clifton Moor Gate, Clifton Moor, York, YO30 4WR
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 16:00
- Sun:CLOSED
Phone
- 01904 376 838
York as well as surrounding areas including Scarborough, Bridlington, Selby and Driffield
07 January 2026
Very personable staff. Easy purchasing process & very fast delivery.