OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
197 ratings and 141 comments received in the last 90 days.
07 February 2026
Cameron was an absolute gem! He made the experience very easy and enjoyable.
05 February 2026
Cameron was brilliant, he found me a car in the timeframe I wanted
04 February 2026
The guys were helpful and polite
02 February 2026
Great service from Carl from start to finish
01 February 2026
Everything was completed professionally and with courtesy. I was particularly happy with the professionalism, friendliness, help and attention to detail displayed by Carl Baker at the dealership in York.
26 January 2026
Happy with the experience
20 January 2026
Excellent service throughout
07 January 2026
Very personable staff. Easy purchasing process & very fast delivery.
03 January 2026
Everything was organised ready for our appointment and Becky set the car up with us and explained that she'd be in touch to check in with us in a few days time.
11 February 2026
Sarah was ever so friendly, very knowledgeable and couldnt help me enough!
10 February 2026
Sarah was very helpful, service was carried out under warranty and no further charges. Received video explaining what had been inspected.
10 February 2026
Very good service
10 February 2026
Excellent and very friendly service
09 February 2026
The service advisor was outstanding and sorted all my issues.
09 February 2026
Friendly welcoming service
07 February 2026
Excellent customer service. Courteous and welcoming
07 February 2026
Nice coffee . Pleasant and quiet waiting place . Efficient service
07 February 2026
Excellent service. Friendly & professional kept me fully informed of progress
05 February 2026
Sarah was great, her communication beforehand was spot on and then on the day she explained what work had been carried out and was very engaging- answering my many questions
FIND Vertu York.
Address
- Clifton Moor Gate, Clifton Moor, York, YO30 4WR
Opening Hours
- Mon–Fri:09:00 - 18:30
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01904 376 837
York as well as surrounding areas including Scarborough, Bridlington, Selby and Driffield
Address
- Clifton Moor Gate, Clifton Moor, York, YO30 4WR
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 16:00
- Sun:CLOSED
Phone
- 01904 376 838
York as well as surrounding areas including Scarborough, Bridlington, Selby and Driffield
08 February 2026
Very warm and welcoming. No pressure sales just allowed me to decide